CHAPTER 1: GENERAL PROVISIONS

The purpose of these Terms and Conditions is to regulate the conditions of use, rights, obligations, procedures, and responsibilities between the user (hereinafter referred to as the "User") and Heritage Project (hereinafter referred to as the "Company") regarding the services (hereinafter referred to as the "Service") provided through the website (hereinafter referred to as the "Website") operated by the Company.

1. "Website" refers to a virtual business place (https://timecrossing.kr and all other websites, mobile webs, and applications operated by the Company) established by the "Company" using information and communication facilities such as computers to allow Users to use and trade goods or services (hereinafter referred to as "Goods").
2. "User" refers to any individual or entity that accesses the "Website" and uses the Goods and Services provided by the "Website" in accordance with these Terms and Conditions.
3. "Password" refers to a 6-digit numerical code chosen by the User and registered with the "Website" to verify the identity of the User and to secure the Service. To ensure safe service usage, the "Website" may restrict the use of passwords that are easily guessed or vulnerable to leakage.
4. "Identity Verification Method" refers to the authentication methods specified by the "Website" to ensure service security for user registration, login, finding IDs, or changing passwords, which include mobile phone verification, real-name verification combined with mobile phone verification, and real-name verification combined with email verification.
5. "Authentication Information" refers to the information required to configure and set up a Password.
6. "Biometric Information" refers to physical or behavioral characteristics that can uniquely identify an individual, such as fingerprints, iris patterns, veins, facial features, or voice.
7. "Business Day" refers to any day on which the Company normally provides its services, excluding Saturdays, Sundays, and legal public holidays in the Republic of Korea.
8. "Escrow Service" (Purchase Safety Service) refers to a service where the Company holds the buyer's payment for a certain period of time to protect the payment transaction before it is disbursed to the seller.
9. "Safe Trade Center" refers to an organization established to mediate and resolve issues that may arise regarding transaction safety during service use.
10. "Dispute Mediation Center" refers to a dispute resolution body exceptionally established and operated by the Company to achieve a reasonable and smooth settlement when a dispute arises from a transaction on the "Website," although the principle dictates that the seller and buyer should resolve it autonomously.
11. "Electronic Payment Gateway Fee" (PG Fee) refers to the transaction processing fee that the buyer must pay to the Payment Gateway company when purchasing a product using a credit card or real-time bank transfer.
12. "Access Medium" refers to a means used to issue transaction instructions in electronic financial transactions or to verify the authenticity and accuracy of the User and transaction details, including "Passwords," "Electronic Cards," and "Certificates."

1. In these Terms and Conditions, Chapter 1 (General Provisions) and Chapter 3 (Miscellaneous) apply to all services, while Chapter 2 applies exclusively to Goods sold on the "Website" for which the "Company" acts as a mail-order brokerage service provider.
2. In the event of any conflict between the general provisions of Chapter 1 & Chapter 3 and the individual service provisions of Chapter 2, the provisions regarding individual services (Chapter 2) shall take precedence over the general provisions (Chapter 1 and Chapter 3).
3. The Company may enter into a separate agreement (hereinafter referred to as an "Individual Agreement") with a specific seller that differs from the contents stipulated in these Terms and Conditions and any individual policies (hereinafter collectively referred to as "Terms and Policies"). In such cases, the Individual Agreement shall take precedence over the general Terms and Conditions. The Company shall provide the contract details in writing (including electronic documents) to the seller or ensure it can be verified on the seller's dashboard.

1. The Services provided by the "Website" to the "User" under these Terms and Conditions are as follows:
   • Provision of information on goods or services and conclusion of purchase contracts
   • Delivery of goods or services for which a purchase contract has been concluded
   • Integrated user services
2. In the event that Goods are out of stock or technical specifications are changed, the "Website" may alter the contents of the Goods to be provided under future contracts. In this case, the modified contents of the Goods and the date of availability will be immediately announced where the current contents of the Goods are posted.
3. If the "Website" changes the contents of the service it previously agreed to provide to a user due to reasons such as out-of-stock items or changes in technical specifications, it will immediately notify the user at a contactable address.

1. The "Website" shall post the contents of these Terms and Conditions, along with the company name, representative's name, business address (including the address for handling consumer complaints), phone number, fax number, email address, business registration number, mail-order business report number, and Chief Privacy Officer, on the initial landing page (front screen) of the online shopping platform so that Users can easily identify them. However, the exact text of the Terms and Conditions may be made viewable via a hyperlink.
2. Before a User agrees to the Terms and Conditions, the "Website" must provide a separate landing page or pop-up screen to obtain the User's confirmation for critical terms, such as cancellation of orders, delivery responsibilities, and refund conditions, so that the User can fully understand them.
3. The "Website" may amend these Terms and Conditions to the extent that it does not violate relevant laws, including the Framework Act on Electronic Documents and Electronic Transactions, the Act on the Regulation of Terms and Conditions, the Act on Consumer Protection in Electronic Commerce, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Door-to-Door Sales, and the Framework Act on Consumers.
4. These Terms and Conditions may be amended from time to time. When the "Website" amends the Terms and Conditions, it shall notify Users of the amendment and its effective date (hereinafter referred to as the "Effective Date") through at least one of the prescribed methods at least 7 days prior to the Effective Date. However, if the amendments are unfavorable to the User, a prior notice period of at least 30 days will be given. In this case, the "Company" will clearly compare the pre-amended and post-amended contents so that Users can easily understand them.
5. The amended Terms and Conditions shall become effective as of their specified Effective Date.
6. If a User does not explicitly express an objection after the Effective Date notified under Paragraph 4, the User shall be deemed to have consented to the amended Terms and Conditions. Users who do not agree to the amended terms may request to terminate their membership. Notwithstanding the measures in Paragraph 4, the Company shall not be held liable for any damages incurred by a User due to their failure to stay informed about the amendments.
7. In the event of force majeure, such as natural disasters, war, government orders, or significant disruptive factors beyond the control of the "Website" that make it impossible to maintain the service, the "Website" may postpone or suspend services at its own discretion.
8. Matters not stipulated in these Terms and Conditions and the interpretation thereof shall be governed by the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Consumer Protection Guidelines in Electronic Commerce prescribed by the Fair Trade Commission, and other relevant laws or commercial practices.

1. If a User's personal information changes, such as address, email, or telephone number, the User must notify the "Website" of the change. The "Website" shall not be held liable for any damages incurred by the "User" due to inaccurate or outdated information.

1. In the event of loss or exposure of an Access Medium, the User must immediately notify the Company. The Company shall not be liable for any incidents or damages that occur prior to such notification.
2. The User must not buy, sell, lease, transfer, or provide their Access Medium as collateral to any third party.
3. The User must not leak, disclose, or leave their Access Medium unattended, and must exercise sufficient due diligence to prevent unauthorized use, forgery, or tampering.

1. If the "Company" intends to terminate the "Website" service, it shall notify Users at least 3 months prior to the date of service termination, mutatis mutandis, using the notification methods specified in Article 5, Paragraph 4.
2. The "Website" may temporarily suspend the provision of services in the event of maintenance, replacement, breakdown of information and communication facilities (such as computers), or telecommunication disconnection. In such cases, the fact and reason for the temporary suspension will be notified on the home screen of the "Website." However, if services cannot be provided due to natural disasters or equivalent force majeure events, the service may be restricted or temporarily suspended without prior notice.
3. If services can no longer be provided due to a change in business type, abandonment of business, or merger between companies, the "Website" will notify the User using the methods prescribed in Article 18.

To provide optimal services to Users, the "Website" may display commercial advertisements on the website or send recommendations and introductions via SMS, Email, DM (Direct Mail), or TM (Telemarketing). However, advertisements will not be sent via SMS, Email, mail, or TM to Users who have explicitly expressed their refusal to receive marketing communications.

1. The contractual terms and conditions between the User and a "Partner Merchant" are entirely independent of and unrelated to the "Company."
2. Programs established between the "Company" and "Partner Merchants" may be modified or discontinued without prior notice depending on contractual conditions or the merchant's circumstances. Any changes will be guided through the Website or other appropriate channels.
3. When a User uses a "Partner Merchant" to receive benefits from the "Website," they must abide by the rules and regulations of the respective "Partner Merchant." The "Company" shall not be liable for any damages incurred by the User during the course of using a "Partner Merchant."

1. When the "Website" sends a notification to a specific User, it may do so using the mobile phone number previously agreed upon and registered with the "Website."
2. For notifications to an unspecified large number of Users, the "Website" may substitute individual notifications by posting the notice on the "Website" notice board for at least one week. However, individual notifications will be sent for matters that have a material impact on the specific User's own transaction.

Users of the "Website" shall apply for purchases on the "Website" through the following or similar methods, and the "Website" shall provide each of the following contents in an easy-to-understand manner. However, if the applicant is a registered User, items 2 through 4 may be bypassed or exempted:

1. Searching and selecting Goods and services
2. Entering name, address, mobile phone number, password, etc.
3. Confirming the terms of each product, services with restricted subscription cancellation rights, and cost burdens such as shipping fees and installation costs
4. Indicating agreement to these Terms and Conditions and confirming or refusing the matters in item 3 above (e.g., a mouse click)
5. Applying for the purchase of Goods and consenting to the confirmation thereof or confirmation by the "Company"
6. Selecting a payment method

1. The "Website" may choose not to accept a purchase application made under Article 19 if it falls under any of the following cases. However, when entering into a contract with a minor, the "Website" must notify that the minor or their legal guardian may cancel the contract if the consent of the legal guardian is not obtained:
   1. If there are false statements, omissions, or typos in the application details
   2. If the "Website" determines that accepting the purchase application would significantly hinder its technical operations
2. The contract is deemed concluded when the acceptance of the "Website" reaches the User in the form of an acknowledgment notice as prescribed in Article 22, Paragraph 1.
3. The "Website's" expression of acceptance must include confirmation of the User's purchase application, availability of the product for sale, and information regarding the correction or cancellation of the purchase application.

Payment for Goods or services purchased on the "Website" can be made through any of the available methods listed below. However, for products to which the Escrow Service (Article 37) applies, payment can only be made through methods 1 and 2 below. The "Website" shall not collect any additional nominal fees on top of the price of the Goods regarding the User's payment method:

1. Online wire transfer (Virtual Account / Bank Transfer)
2. Various card payments, including prepaid cards, debit cards, and credit cards
3. Simple payment solutions utilizing external payment service platforms

1. The "Website" specifies general information regarding the Goods purchased by the User. If the "Website" exceeds the agreed delivery period, it must compensate the User for any resulting damages, unless the "Website" proves that there was no intentional misconduct or negligence. For intangible goods such as travel products, a separate traveler contract must be issued after the reservation so that the User can utilize the product.

When the "Website" cannot deliver or provide the Goods applied for by a User due to reasons such as out-of-stock items, it shall notify the User of the reason without delay. If payment for the Goods has been received in advance, the "Website" will refund the amount or take necessary measures for a refund within 5 business days from receipt of the payment. However, for travel products, due to the nature of the service, if a contract is terminated after all reservations are finalized before the departure date, refunds will be processed after deducting a cancellation fee in accordance with the Standard Terms and Conditions for Domestic/Overseas Travel and consumer compensation regulations. Other products will be refunded after deducting cancellation and refund fees based on the special terms agreed upon at the time of contract execution.

1. The "Website" endeavors to protect the personal information of "Users" as prescribed by relevant laws and regulations, such as the Personal Information Protection Act. The protection and use of personal information shall be governed by relevant laws and the "Website's" Privacy Policy. However, the "Website's" Privacy Policy does not apply to third-party websites linked from the "Website."
2. The "Website" will not use personal information provided by Users for purposes other than those specified in these Terms and Conditions, nor will it disclose it to third parties for arbitrary purposes beyond the scope of performing user services without the provider's consent.

1. The "Website" may provide various information deemed necessary for the "User" during the use of the "Service" via announcements or mobile notification services (e.g., AlimTalk).
2. If the information in Paragraph 1 is to be transmitted via phone calls or fax machines, it shall be sent only after obtaining the "User's" prior consent, except for responses regarding transaction-related information and customer inquiries.

1. The "Website" shall not commit acts prohibited by laws and these Terms and Conditions or acts contrary to public order and good morals, and shall do its best to provide Goods and services continuously and stably as prescribed by these Terms and Conditions.
2. The "Website" must maintain a security system to protect Users' personal information (including credit information) so that Users can safely use internet services.
3. The "Website" shall be liable to compensate for damages suffered by a User due to unfair labeling or advertising practices as defined in Article 3 of the Act on Fair Labeling and Advertising regarding its products or services.

Users must not engage in any of the following acts:

1. Registering false information when applying or changing details
2. Stealing or misappropriating other people's information
3. Arbitrarily changing information posted on the "Website"
4. Transmitting or posting information (such as computer programs) other than the information specified by the "Website"
5. Infringing upon the copyrights or intellectual property rights of the "Website" or any third party
6. Damaging the reputation or disrupting the business operations of the "Website" or any third party
7. Disclosing or posting obscene or violent messages, images, voices, or other information contrary to public order and good morals on the online shopping platform
8. Performing authentication procedures without the explicit permission of the identity holder
9. Defaming or causing disadvantage to other individuals
10. Collecting, storing, or disclosing the personal information of other Users without authorization

1. Copyrights and other intellectual property rights for works created by the "Website" belong entirely to the "Website."
2. Users shall not copy, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes or allow third parties to use information obtained through the "Website" that is subject to the intellectual property rights of the "Website" without the prior written consent of the "Website."
3. When the "Website" uses a copyright belonging to a User under a separate agreement, it shall notify the respective User.
4. Any liability arising from a User using information posted on the "Website" without having concluded a purchase or service contract with the "Website" rests entirely with the User.

1. "Postings" refer to texts, photos, various files, links, etc., posted by a User while using the Service.
2. In the event of damages or other issues arising from a User's postings, the User shall bear full responsibility, and the "Website" shall not be held liable.
3. The "Website" may temporarily suspend, modify, delete, move, or refuse to register postings without the User's prior consent if they fall under any of the following cases:
   1. If the content severely insults or defames another User or a third party
   2. If the content distributes or links to materials that violate public order and good morals
   3. If the content promotes illegal copying or hacking
   4. If a request to stop posting is received due to an infringement of a third party's copyright
   5. If the posting is an advertisement for commercial or profit-seeking purposes
   6. If the content is objectively recognized as being linked to a criminal act
   7. If the content infringes upon other rights, such as copyrights of another User or a third party
   8. If the content contains private political judgments or religious views that the Company deems inconsistent with the nature of the service
   9. If the content violates the posting principles prescribed by the Company or does not fit the character of the notice board
   10. If the content is deemed to violate other relevant laws and regulations
4. The copyright of a posting registered by a User belongs to the User who posted it. However, the "Website" may use the User's postings free of charge for the purposes of service operation, display, transmission, distribution, and promotion without separate permission, in compliance with fair practices defined by copyright law.
5. If the "Website" wishes to use a User's posting in ways other than those specified in the preceding paragraph, it must obtain the User's prior consent via telephone, fax, email, etc.
6. Even if a User terminates their service contract, postings that have been scraped, saved, or duplicated by others, postings combined with other people's content, or postings registered on public notice boards and open chat rooms will not be deleted.

CHAPTER 2: MAIL-ORDER BROKERAGE SERVICE

The types of services provided by the Company to Users are as follows:

1. E-Commerce Service: Refers to an online marketplace and related value-added services provided by the Company through the "Website" so that transactions of goods can take place between Users.
   1. Purchase support services
   2. Contract execution, payment support, and payment escrow services
   3. Consultation brokerage services
   4. Other e-commerce related services
   5. Advertising and promotional services

1. The Company merely operates, manages, and provides a system for free transactions of products between buyers and sellers; therefore, it does not represent either the buyer or the seller. Any liability related to transactions established between Users and information provided by Users shall be borne directly by the respective Users.
2. The Company does not guarantee the existence or authenticity of the intent to sell or buy, the quality, completeness, safety, or legality of registered products, the non-infringement of third-party rights, or the truthfulness and legality of information entered by buyers or sellers (including data published via linked URLs) regarding transactions conducted through the "Website." However, if registered product information explicitly violates laws or infringes copyrights, or if a claimant alleging rights infringement requests suspension or prevention, the Company may delete, modify, or hide the product until the dispute is resolved and the rights relationship is clarified.
3. The Company only develops and provides tools to enhance the safety and reliability of transactions between buyers and sellers. However, for direct-purchase products sold directly by the Company, the Company shall hold the status of a seller toward the buyer.

1. If a buyer is caught maliciously interfering with a seller's business without a genuine intent to purchase (e.g., repeated purchase-and-cancellation cycles, fraudulent reservations) to drive up prices or block selling opportunities for sellers or other buyers, the Company may take measures such as suspending the User's eligibility based on their personal information (including name and contact details).
2. Buyers must accurately check the product details and transaction terms written by the seller on the site before making a purchase. Any loss or damage resulting from purchasing a product without verifying its description and terms shall be borne entirely by the buyer.
3. Buyers may use the product inquiry service provided by the Company to clarify product details and transaction terms with the seller.
4. Buyers must comply with these Terms and Conditions and all notices announced by the Company on the service screen, and shall be liable for all losses and damages caused by violating or failing to perform these terms.
5. The Company does not warrant or represent the product descriptions or transaction terms registered by the seller. Therefore, buyers must purchase products at their own risk and responsibility.
6. If a ground for order cancellation (subscription withdrawal) occurs for a purchased product, the buyer must not use the received product arbitrarily or leave it to be damaged. If the product is damaged due to arbitrary use or poor storage, the buyer must bear a reasonable cost.
7. If a dispute arises between a buyer and a seller during the transaction process, the buyer must act in good faith to resolve it. The buyer acknowledges that they are fully liable for any losses or damages caused to the seller or the Company due to insincerity or negligence during the dispute resolution process.
8. The buyer shall bear all responsibilities and disadvantages arising from or related to the payment information entered by the buyer for the settlement of the purchase price.
9. The Company may verify whether the buyer has legitimate authorization to use the payment method selected for the transaction, and may suspend the transaction or cancel it until such verification is completed.
10. The Company must manage various facilities and data to provide the service safely, verify whether the service is being used in line with its intended purpose, and may request an explanation from a buyer if any violation is identified.

1. The Company provides an Escrow Service (payment protection service) to enhance the reliability of e-commerce services and ensure safe transactions among Users. The Escrow Service means that once a purchase contract is concluded and the buyer pays the transaction amount, the Company remits the payment to the seller after deducting a predetermined service fee only after the buyer confirms receipt of the product. If the buyer does not receive the product and requests a refund, the Company refunds the paid amount back to the buyer.
2. The Escrow Service applies to certain products sold on the "Website" under the mail-order brokerage model by the "Company."
3. The Escrow Service is provided to protect buyers who must pay before receiving products, thereby increasing the security and trust of peer-to-peer transactions.
4. The Escrow Service provided by the Company does not represent either the seller or the buyer, nor does it act on behalf of the obligations of either party regarding the transaction.
5. Any remittance fees or processing costs incurred during the payment process through the Company's payment gateway shall be borne by the buyer remitting the funds.
6. Buyers cannot claim interest or any financial yields generated while the Company holds the payment during the provision of the Escrow Service.
7. Buyers using the Escrow Service must express their intent (such as confirmation of receipt or return request) to the Company within the prescribed receipt-confirmation period.
8. The Escrow Service terminates when the buyer confirms receipt or when circumstances arise where receipt is legally deemed to be confirmed.
9. If a buyer does not declare an intent to return the product within the receipt-confirmation period, the buyer will be deemed to have confirmed receipt of the product.
10. When a buyer confirms receipt, or is deemed to have confirmed receipt, the Company may transfer the stored funds to the seller in accordance with relevant regulations under the 'Act on Consumer Protection in Electronic Commerce'.
11. If subscription withdrawal, cancellation, termination, rescission, or invalidation occurs after the Escrow Service has terminated, the buyer must directly handle the processes for return, cancellation, and refund with the seller.

1. In accordance with Article 17 of the 'Act on Consumer Protection in Electronic Commerce', a buyer may request a return within 7 days from the date of receiving the product. General matters concerning returns shall follow relevant laws, which take precedence over any restrictive conditions set by the seller. However, a buyer cannot request a return in any of the following cases:
   1. If the product is lost or damaged due to reasons attributable to the buyer
   2. If the value of the product is significantly diminished due to the buyer's use or partial consumption
   3. If the value of the product is significantly diminished over time to the extent that reselling is difficult
   4. If the packaging of a reproducible product has been damaged or broken
   5. If there are other reasonable grounds that restrict the buyer's right to claim a refund
2. Upon receiving a return request from a buyer, the Company shall immediately notify the seller of the fact.
3. The round-trip shipping fees and other necessary costs required for a return shall be borne by the party responsible for the return trigger (the party at fault).
4. If the return tracking number is not entered when applying for a return, the return processing and refund may be delayed.
5. The seller who designated the respective delivery company shall be held liable for any damages suffered by the buyer due to shipping or delivery errors.
6. If a seller fails to check a buyer's order information or perform delivery procedures for a substantial period after the Company notifies the seller of payment confirmation, and the buyer requests cancellation, the Company may cancel the transaction and refund the stored payment to the buyer. Additionally, the Company may enforce automatic refund policies through separate operational rules, which will be announced in advance.
7. If a seller fails to actively engage in or delays the verification process regarding a buyer's return, the Company may investigate the cause of the return and cancel the transaction to refund the stored payment to the buyer.
8. If the Company determines that a buyer's return request is unjustified, it may cancel the buyer's request and disburse the stored payment to the seller. Furthermore, if the buyer does not return the product to the seller within 14 days from the date the return request was registered, or cannot be reached via phone or email, the buyer will be deemed to have withdrawn the return request, and the funds will be released to the seller.
9. When a confirmed transaction is canceled and a refund is due, the Company will take necessary measures to refund the buyer within 2 business days from the cancellation date. For credit card payments, the payment authorization will be canceled immediately upon the refund request.
10. Refunds for purchases made via credit card can only be processed through credit card cancellation and shall under no circumstances be refunded in cash or cash balances.
11. In principle, cancellations are processed instantly while an item is in the 'Delivery Requested' state. However, if the product has already been dispatched, the round-trip shipping costs must be borne by the buyer. For products subject to separate cancellation fees, the buyer must pay additional fees according to the product's cancellation policy.
12. Cancellations are processed instantly while a ticket/voucher is in the 'Issuance Requested' state. However, if the product has already been issued, the buyer must bear the ticket cancellation fee. For products subject to separate cancellation fees, the buyer must pay additional fees according to the product's cancellation policy.

1. It is strictly prohibited to access the system or use the services through abnormal or unauthorized methods that do not comply with the guidelines provided by the Company.
2. If system misconduct is detected, the Company may reclaim part or all of the additional benefits provided to the User, restrict specific services, or terminate the user contract.
3. Using the Company's purchase services by unauthorized use of another person's name, card information, or account information is strictly prohibited.
4. Abnormal payment practices prohibited under laws such as the Specialized Credit Financial Business Act, such as financing funds under the guise of purchasing goods or services, are strictly prohibited. If such activities are confirmed, the Company may cancel or suspend the transaction and report it to relevant authorities.
5. Speculative transactions without genuine purchase intent, such as repeating purchase and cancellation cycles to artificially extend the expiration date of coupons or exploiting the Company's discount rates for abnormal gains, are prohibited. If confirmed, the Company may cancel the transaction, restrict service use, or terminate the contract.
6. Exploiting benefits or discounts provided by the Company for the purpose of reselling products to third parties, thereby causing financial loss to the Company, is strictly prohibited. If resale activities are verified, the Company may restrict service use, terminate the contract, and claim damages.
7. If a User is suspected of fraudulent transactions (e.g., illegal financing, payment method theft, high-volume fake transactions), the Company may temporarily suspend service use and request minimum necessary evidence (transaction certificates, supply/order records, shipping proofs, etc.) within 15 days of suspension. Failure to submit requested documents within the deadline without a justifiable reason may result in permanent suspension or contract termination.
8. The Company may take disciplinary measures [1st/2nd warning, 3rd temporary suspension, 4th permanent ban] against Users who disrupt smooth sales and fair market environments by repeatedly purchasing and returning/canceling items without genuine intent.
9. The Company monitors user activities for legal compliance, violations of these terms, and other prohibited actions. Users must cooperate with the Company's monitoring duties and are obligated to submit minimum necessary supporting documents upon request.

CHAPTER 3: MISCELLANEOUS

1. In the event that services must be temporarily suspended, the Company will notify Users via the site's home screen. Since such temporary suspensions are unavoidable or constitute force majeure, the Company shall not bear any liability even if damages are incurred by Users or third parties.
2. The Company shall not be held liable for any disruptions or obstacles in service usage caused by reasons attributable to the User.
3. The Company shall not be held liable for any damages resulting from a User leaking or providing their personal information to others.
4. The Company does not intervene in and bears no responsibility for transactions conducted between Users and external companies connected via links or banners on the Company's service screen (hereinafter referred to as "Linked Companies").

1. The "Website" establishes and operates a consumer compensation body to reflect legitimate opinions or complaints raised by Users and to process damage compensations.
2. The "Website" prioritizes the handling of complaints and opinions submitted by Users. However, if prompt processing is difficult, the User will be immediately notified of the reasons and the expected schedule.
3. In the event of an electronic commerce dispute between the "Website" and a User, if a User files for damage relief, the parties may follow the mediation of a dispute mediation agency requested by the Fair Trade Commission or city/do governors.

1. Any legal action regarding electronic commerce disputes arising between the "Website" and a User shall be brought before the local court having jurisdiction over the User's address at the time of filing, or their place of residence if no address is available. However, if the User's address or residence is unclear at the time of filing, or if the User resides abroad, the competent court under the Civil Procedure Act shall have exclusive jurisdiction.
2. The laws of the Republic of Korea shall exclusively apply to any electronic commerce lawsuits filed between the "Website" and a User.

Matters not explicitly specified in these Terms and Conditions shall be governed by the Framework Act on Electronic Documents and Electronic Transactions, the Digital Signature Act, the Act on Consumer Protection in Electronic Commerce, other relevant laws and regulations, and the Standard Terms and Conditions for Domestic/Overseas Travel.

These Terms and Conditions shall apply from May 10, 2025.

1. The Company processes personal information for the following purposes.
2. The personal information being processed will not be used for purposes other than the following. If the purpose of processing is changed, the Company will implement necessary measures, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.
   1. Product Reservation and Consultation

      Service	Purpose of Collection and Use	Items Collected and Used
      Tour Products	Consultation, reservation, and customer management for tour products	Mandatory	- Identity verification information (Name, mobile phone number, personal verification password)
      Shopping	Consultation, purchase, delivery, and buyer management for shopping products	Mandatory	- Identity verification information (Name, mobile phone number) - Recipient verification information (Recipient's name, mobile phone number, delivery address)
      Payment / Settlement / Refund	Payment, settlement, and refund for product purchases	Mandatory	- Name, credit card information (Card number, expiration date, first 2 digits of the password) - Upon refund request (Bank name, account number, account holder name)
      Cash Receipt	Issuance of cash receipts	Mandatory	- For income deduction: Mobile phone number, cash receipt card number - For expense proof: Mobile phone number, business registration number

   2. Miscellaneous

      Service	Purpose of Collection and Use	Items Collected and Used
      Satisfaction Survey	- Participant satisfaction survey for service quality improvement, statistical analysis of results, and satisfaction management - Prize drawings and distribution for survey participants, and handling complaints related to prizes	Mandatory	Name, mobile phone number
      Information Automatically Collected or Generated During Service Use	Identity verification, generation of service usage statistics, prevention of fraudulent use, and marketing information announcements	Automatically Generated	Connecting IP information, cookies, access logs, mobile device information (operating system and version, device identification information), payment records
      Application for Correction / Inspection / Deletion of Personal Information	Identity verification	Mandatory	Name, mobile phone number, copy of ID card (with Resident Registration Number removed)

1. The Company processes and retains personal information within the personal information retention and use period required by relevant laws and regulations or within the period agreed upon by the data subject at the time of collection.
2. The processing and retention periods for each type of personal information are as follows:

   Grounds for Retention (Relevant Law)	Items Retained	Retention Period
   Article 6 of the Act on Consumer Protection in Electronic Commerce	Records regarding contracts or withdrawal of subscriptions, etc.	5 years
   	Records regarding payments and supply of goods, etc.	5 years
   	Records regarding consumer complaints or dispute resolutions	3 years
   	Records regarding labeling and advertising	6 months

3. However, in the event of any of the following reasons, the information will be retained until the conclusion of the respective reason:
   1. Where an investigation or inquiry due to a violation of relevant laws is ongoing: Until the conclusion of the respective investigation or inquiry
   2. Where any credit or debt relationship remains from service usage: Until the settlement of the respective credit or debt relationship
   3. In the case of providing goods or services: Until the completion of the supply of goods/services and the completion of payment/settlement
   4. In the case of <Exceptional Grounds>: Until the <Retention Period>

1. The Company processes the personal information of data subjects only within the scope specified for the purpose of processing. The Company provides personal information to third parties only when it falls under Articles 17 and 18 of the Personal Information Protection Act, such as with the consent of the data subject or under special provisions of law, and does not otherwise provide the personal information of the data subject to third parties.
2. The Company may provide personal information to relevant authorities without the data subject's consent in the event of emergency situations such as disasters, infectious diseases, events/accidents causing imminent danger to life or body, or imminent loss of property, as follows:

   Classification	Legal Basis	Recipient Authority	Items Provided
   Disaster Response	Article 74-3 of the Framework Act on the Management of Disasters and Safety (Request for Provision of Information, etc.)	Central Disaster and Safety Countermeasures Headquarters or Local Disaster and Safety Countermeasures Headquarters	Name, address, and phone number
   Prevention and Control of Infectious Diseases	Article 76-2 of the Infectious Disease Control and Prevention Act (Request for Provision of Information and Verification of Information, etc.)	Korea Disease Control and Prevention Agency (KDCA) or nationwide cities/do (provincial governments)	Name, address, and phone number
   Protection of Persons at Risk of Suicide	Article 19-3 of the Act on the Prevention of Suicide and the Creation of a Culture of Respect for Life (Request for Provision of Information for Rescuing Persons Subject to Urgent Rescue, etc.)	Police Stations / Korea Coast Guard	Name, address, and phone number of the person subject to urgent rescue

1. The Company outsources the processing of personal information as follows to ensure smooth processing of personal information operations:

   Subcontractor (Consignee)	Outsourced Task	Retention and Use Period
   KG Inicis Co., Ltd.	Payment processing services	Until membership withdrawal or termination of the outsourcing contract
   Kakao Corp.	Shipping prizes to event winners, and responding to complaints related to prize distribution
   Kakao Corp.	Smart messaging services (Sending KakaoTalk Notification Talk/Friend Talk, SMS/LMS/MMS)

2. When concluding an outsourcing contract, the Company explicitly stipulates in documents such as the contract the prohibition of processing personal information for purposes other than performing the outsourced tasks, technical and managerial protection measures, restrictions on re-outsourcing, management and supervision of the subcontractor, and liabilities such as compensation for damages in accordance with Article 26 of the Personal Information Protection Act, and supervises whether the subcontractor processes personal information safely.
3. In accordance with Article 26, Paragraph 6 of the Personal Information Protection Act, the Company obtains the Company's prior consent if the subcontractor re-outsources the Company's personal information processing operations.
4. If the contents of the outsourced tasks or the subcontractor change, the Company will disclose such changes through this Privacy Policy without delay.

1. The Company destroys the relevant personal information without delay when the personal information becomes unnecessary, such as the expiration of the retention period or the achievement of the purpose of processing.
2. If personal information must continue to be preserved under other laws and regulations despite the expiration of the retention period agreed upon by the data subject or the achievement of the purpose of processing, the relevant personal information shall be transferred to a separate database (DB) or stored in a different location.
3. The procedures and methods for destroying personal information are as follows:
   1. Destruction Procedure
      The Company identifies the personal information for which grounds for destruction have occurred and destroys the personal information with the approval of the Company's Chief Privacy Officer.
   2. Destruction Method
      The Company destroys electronic files in a manner that renders the records unrecoverable, and shreds paper documents using a shredder.

1. Data subjects may exercise their rights to request access to, correction of, deletion of, or suspension of processing of their personal information against the Company at any time.
2. The exercise of rights may be made in writing, via email, or by fax (FAX) in accordance with Article 41, Paragraph 1 of the Enforcement Decree of the Personal Information Protection Act, and the Company will take action without delay.
3. The exercise of rights may also be conducted through a representative, such as a legal representative of the data subject or a person who has been delegated authority. In this case, a power of attorney in accordance with Form 11 of the "Notice on Methods of Processing Personal Information" must be submitted.
4. Requests for access to and suspension of processing of personal information may be restricted under Article 35, Paragraph 4 and Article 37, Paragraph 2 of the Personal Information Protection Act.
5. Requests for correction or deletion of personal information cannot be made if the personal information is explicitly specified as a collection target under other laws and regulations.
6. The Company verifies whether the person making the request for access, correction/deletion, or suspension of processing is the data subject themselves or a legitimate representative.

1. The Company takes the following measures to ensure the safety of personal information:
   1. Minimization and training of staff handling personal information
   2. Technical measures against hacking, etc.
      To prevent the leakage or destruction of personal information caused by hacking or computer viruses, the Company installs security programs, performs periodic updates and inspections, installs systems in areas with controlled access from the outside, and monitors and blocks them technically and physically.
   3. Access restrictions to personal information
      The Company takes necessary measures to control access to personal information by granting, changing, and revoking access rights to the database system that processes personal information, and controls unauthorized access from the outside using an intrusion prevention system.
   4. Use of locking devices for document security
      Documents and auxiliary storage media containing personal information are stored in a safe place equipped with locking devices.

1. The Company uses 'cookies' to store and frequently retrieve usage information in order to provide individualized customized services to data subjects.
   A cookie is a small amount of information sent by the server (HTTP) used to operate the website to the user's computer browser, and may also be stored on the hard disk of the user's PC.
   1. Purpose of using cookies: It is used to provide optimized information to users by understanding the types of visits and usage patterns, popular search terms, and secure connections for each service and website visited by the user.
   2. Installation, operation, and rejection of cookies: Users can refuse to store cookies through the option settings in Tools > Internet Options > Privacy menu at the top of the web browser. Detailed rejection methods for each web browser can be found in Article 12, Paragraph 7.
   3. If you refuse to store cookies, you may experience difficulties in using customized services.
2. Matters concerning the collection, use, and rejection of behavioral information
   1. The Company collects and uses behavioral information to provide optimized customized services, benefits, and customized online advertisements to data subjects during service use.
   2. The Company collects behavioral information as follows:

      Legal Basis	Collection Method	Purpose of Collection and Use	Items Collected	Retention and Use Period
      Article 15, Paragraph 1, Item 1 of the Personal Information Protection Act	Automatically collected when a user visits/runs the website and app	Providing personalized product recommendation services (including advertisements) based on the user's interests and tendencies	User's website/app service visit history, service usage records, search history, purchase (payment) history, and advertising identifier (ADID/IDFA)	Retained for 6 months from the date of collection

   3. The Company collects only the minimum behavioral information necessary for customized online advertisements, and does not collect sensitive behavioral information that is likely to clearly infringe upon an individual's rights, interests, or privacy, such as thoughts, beliefs, family and relative relationships, academic history, medical history, or other social activity histories.
   4. The Company does not collect behavioral information for customized advertising purposes from online services known to be used primarily by children under the age of 14, and does not provide customized advertising to children known to be under the age of 14.
   5. The Company collects and uses advertising identifiers in mobile apps for customized online advertisements. Data subjects can block or allow customized advertisements in apps by changing the settings of their mobile device.
      * Blocking/Allowing Advertising Identifiers on Smartphones
      1. (Android) ① Settings → ② Google → ③ Ads → Opt out of Ads Personalization or Reset advertising ID
      2. (iPhone) ① Settings → ② Privacy & Security → ③ Tracking → Toggle off 'Allow Apps to Request to Track'
      ※ Menus and methods may vary slightly depending on the mobile OS version.
   6. Data subjects can collectively block or allow customized online advertisements by changing the cookie settings of their web browser. However, changing cookie settings may affect the use of some services, such as automatic login to websites.
      * Blocking/Allowing Customized Advertisements via Web Browsers
      1. Microsoft Edge
      2. Chrome Browser
   7. Data subjects may inquire about behavioral information, exercise their right to refuse, or report damages through the contact information listed in the Chief Privacy Officer and Personal Information Protection Department section.
   8. Chief Privacy Officer and Personal Information Protection Department
      1. The Company designates a Chief Privacy Officer as follows to take overall responsibility for personal information processing, and to handle complaints and provide damage relief for data subjects regarding personal information processing.
         Personal Information Protection Department
         Name: Ju-hyun Lee
         Phone: 070-7602-6700
         Affiliation: Heritage Project Co., Ltd.
         FAX: 0508-934-5190
         Email: jhlee@heritageproject.kr
      2. Data subjects may inquire about all personal information protection-related inquiries, complaint handling, and damage relief that occur while using the Company's services (or business) to the Chief Privacy Officer and the department in charge. The Company will respond to and process inquiries from data subjects without delay.

1. Users have the right to have their personal information protected, and bear the obligation to protect their own personal information as well as not to infringe upon the information of others, including postings. Failure to fulfill user obligations that results in damage to others' information may be subject to punishment under the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
2. The Company shall not be held liable for any problems arising from user negligence, such as sharing the user's ID and password or leaving the seat while logged in. To protect personal information, it is advisable for users to manage their IDs and passwords securely and change their passwords regularly.
3. Users must maintain their personal information in an up-to-date state. The responsibility for issues arising from entering inaccurate information rests entirely with the user. Using false information, such as unauthorized use of another person's information, may lead to loss of membership, restrictions on service use, and punishment under relevant laws.

1. Data subjects may apply for dispute resolution or consultation with the Personal Information Dispute Mediation Committee, or the Personal Information Infringement Report Center of the Korea Internet & Security Agency (KISA) to receive remedies for personal information infringements. For other reports and consultations on personal information infringements, please contact the institutions below:
   
   Personal Information Dispute Mediation Committee: (Without area code) 1833-6972 (www.kopico.go.kr)
   Personal Information Infringement Report Center: (Without area code) 118 (privacy.kisa.or.kr)
   Supreme Prosecutors' Office: (Without area code) 1301 (www.spo.go.kr)
   National Police Agency: (Without area code) 182 (ecrm.cyber.go.kr)

1. This Privacy Policy shall apply from May 10, 2025.
2. Previous versions of the Privacy Policy can be checked at the top of the Privacy Policy page.